Tag Archives: cartika review
Internet reviews, especially in the hosting industry, are an interesting challenge. I wanted to provide a resource where I could post our customers reviews, allow our customers to add their comments and direct potential customers to reputable 3rd party review sites they can look to for the good, the bad and the ugly about Cartika. Obviously a company our size will have some negative customer feedback. We consider this constructive and are continually working to improve. What I am trying to address however is a scenario where 1 malicious person can spam invalid complaints around the internet and help potential customers weed through the noise to get a real understanding of our company and the level of services we offer.
For our part, Cartika has never really participated much in this arena. We historically have never published our key customer list, nor published customer testimonials on our sites. We have done this because we have tried to remove the intrusion that this sort of activity can cause our customers. However, we also understand the need for strong partnerships and strong references from our customers. We do this for our key vendors on a regular basis and I think it’s fair that we start to leverage our strong customer relationships in the same way.
As a result of on an ongoing situation we have been engaged in, spanning 3+ years at this point, Cartika has hired an internet reputation firm to help us deal with and address various aspects of our reputation management. The concern is one of fraud and extortion against our company by a single malicious person who has a long history of extorting service providers.
You can read more about this situation HERE
You can see a google search results for this person illustrating the long history of extortion against service providers and other companies HERE.
So, the first thing we are going to do is explain that 99% of the negative reviews about us on the internet are from this single person – who’s intention is to extort money and try and launch a class action lawsuit to extort further money from us. They prey on small to mid-sized providers (which we were 3 years ago). We do not fear a class action lawsuit, nor the extortion methods of this person – however, we have grown to a size significant enough, where this is something we need to address (as I assure you, every other hosting company has had to address at some point in their evolution from a mid-sized to large sized company).
The next thing we are going to do is show our customers where to find reputable reviews about our company from 3rd party sources. Please understand, all of these negative reviews, if you look at them – are all very similar – and they only exist on review sites which do not regularly remove spam or even do basic research to see that data like domains, IP whois and domain whois, etc do not match and the posts are obviously spam/fraud in nature. Heck, many of the negative reviews come from myself or our staff apparently, using our names and domains. Many use legitimate domains on our servers, but, the IPs used to post the reviews are obviously not in the same geography or continent as the domain owner. Unfortunately, some of these review sites are run by our competitors and its not in their best interest to remove such reviews. Other sites simply do not care, and simply want traffic at any cost. This user exploits such things.
Here is a list of reputable 3rd party sites which keep their sites clean of spam and users can find reliable (positive, negative or neutral) reviews of Cartika and our services
- Webhostingtalk (search for cartika, cartikahosting, cartikahosting reviews and cartika reviews)
- Webmastertools (this site pulls in feeds from various sources, sound good, some outage related stuff over the years, but, all legitimate content)
- Microsoft (this one is interesting as there are no customer reviews present – but, it was filled with spammed negative reviews from this single person – we contacted Microsoft to investigate and they easily identified the postings as spam/fraud and removed them – as any legitimate review site would)
Amsterdam – October 11, 2011 – SpamExperts, the leading provider of e-mail security products from Amsterdam, happily announced today that Cartika has joined their Hosting Partner Program (HPP). Cartika, founded in Toronto, has established itself as a leader in Application Hosting and Hosting Technologies. As their home grown solutions and several appliances did not solve the predicaments caused by spam emails, Cartika implemented SpamExperts’ centralized solutions which seamlessly integrated into their existing systems.
Canadian Cloud Launched by Cartika Built on ZFS Storage Platform – Cartika Canada Further Evolves Cloud Computing with Next Generation Storage Systems
Canadian Cloud launched by Cartika is built on the Open Standards ZFS storage platform. Simply the most reliable, resilient and flexible storage platform available anywhere with Cloud Computing. All Cloud data is automatically replicated locally, as well as, offsite between the Cartika United States Cloud and Cartika Canada Cloud for the purposes of disaster recovery.
Toronto, Canada (PRWEB) September 12, 2011
Cartika recently launched its Canadian Cloud from within their NOC in Toronto, Canada. In addition to being able to deliver a 100% Canadian based Cloud solution, the Cartika Canadian Cloud boasts a revolutionary storage solution built on Open Standards and Open Source ZFS Storage Platforms.